Ground shipping is free on orders over $100 (within the continental US.) For orders under $100, a shipping fee will be added. For faster shipping options, please refer to the rates listed in checkout.
We strive to process orders as quickly as possible. However, we are currently experiencing processing delays of 3-5 business days prior to shipping and cannot guarantee expected order arrival dates at this time. We will try to get your order out as soon as we can and sincerely thank you for your patience and support!
We are now offering International shipping through our website. For international orders taxes and duties will be applied to the order total.
Returns and Exchanges
If you aren't happy with your item, we offer free returns*.
Domestic: Eligible items can be returned up to 60 days after purchase. Items marked final sale cannot be returned or exchanged. Hemmed items cannot be returned or exchanged. Shipping is non-refundable. Items purchased through 3rd party stockists must be returned or exchanged at the retailer in which it was purchased.
International: We are only able to offer free returns on domestic orders at this time.* We are more than happy to accept a return from an international destination, however customers will be responsible for return shipping costs.If you choose to make an international return please email [email protected] with the items you are sending back, as well as the tracking number of your personal label so that our warehouse teams will be aware. is not responsible for any return made with a personal return shipping label without prior notification.
For returns and exchanges, please visit returns.bocceballdepot.com to have a prepaid return label emailed to you. You'll receive a confirmation email when your return has been processed, usually within 10-15 business days. Please allow up to 48 hours for the refund to show up in your account.
*Please note we are adjusting daily operations as necessary due to COVID-19 and are monitoring the situation as it progresses. There may be unanticipated and potential delays with return packages and we sincerely appreciate your patience and understanding at this time.
Get in touch with us by emailing [email protected] We're available 9am - 5pm EST Monday-Friday.